Question 1

How much does Phase 4 charge?

Accepted Answer

Website builds run $1,000–$2,000 depending on the package, or $750–$1,750 with a 12-month care plan. Care plans themselves run $75–$400 a month. See the full breakdown on our pricing page, or book a free 30-minute call for your exact number.

Question 2

Is there a minimum project size or budget?

Accepted Answer

The floor is $750 for a website build, with a 12-month care plan commitment — $1,000 without one. Care plans start at $75 a month. Everything beyond that base is scoped to what you actually need.

Question 3

Do you require a long-term contract?

Accepted Answer

Website builds are a one-time fee — no contract. Care plans offer two options: a 12-month term at the lower rate (an early-termination fee applies if you cancel before it's up), or month-to-month at a higher rate with no fee to cancel anytime.

Question 4

What's included in the free 30-minute consultation, exactly?

Accepted Answer

A clear read on where your growth is actually stuck, a piece of your strategy mapped out live on the call, and one thing you can put in place right away — yours to keep even if we never work together.

Question 5

Do I need to sign anything before the free call?

Accepted Answer

No. Booking the call doesn't commit you to anything.

Question 6

What happens if I'm not happy with the work?

Accepted Answer

We make it right. Regular check-ins along the way mean nothing gets "finalized" as a surprise, and sign-off (plus final payment) only happens once the agreed scope is actually complete.

Question 7

Can I make changes to my website after it launches?

Accepted Answer

Depends on your care plan. Not on one: two weeks after launch to request revisions within the original scope. Care tier: up to 30 minutes of edits a month. Growth and Authority: up to 2 hours a month.

Question 8

What's the difference between the three website packages?

Accepted Answer

Foundation ($1,000) is the site and its technical foundation. Reach ($1,500) adds everything that makes you findable — Google Business Profile, individual service pages, review generation setup. Reputation ($2,000) adds everything that makes you look established — copywriting, business cards, an email signature, branded social profiles. Each is $250 less with a 12-month care plan.

Question 9

What's the difference between the three care plan tiers?

Accepted Answer

Care ($75/mo) keeps your site hosted, secure, and backed up, plus a monthly SEO/AEO/GEO audit. Growth ($150/mo) adds implementing what that audit finds, Google Business Profile management, and a new page every month. Authority ($400/mo) adds a graded, tracked AI search visibility report — built specifically to get you cited inside ChatGPT, Perplexity, and Google's AI Overviews.

Question 10

Will my website actually rank on Google?

Accepted Answer

That's the point. Every site we build is SEO-first, fast, mobile-optimized, and structured for both Google and AI search. We pair website design with ongoing SEO services so you get found — and chosen.

Question 11

Will my website be mobile-friendly?

Accepted Answer

Yes. Every site we build is mobile-first and optimized for every screen size, not an afterthought.

Question 12

How long does it take to build a website?

Accepted Answer

The build itself typically takes 2–3 weeks once we have your content, images, and access — the clock doesn't start until then. Most projects take 4–8 weeks total, start to finish, depending on how quickly that comes together on your end.

Question 13

Do you build online stores / e-commerce sites?

Accepted Answer

Yes. Our core focus is lead-generation and informational sites for service businesses, but we build e-commerce too when it's the right fit — let's talk through what you need on a call.

Question 14

Do I own my website after Phase 4 builds it?

Accepted Answer

Yes — full ownership. You get the actual source code and files, and can take them to any developer, ever, no strings attached. The only thing we ask is that we not have that same code resold as a product to other clients.

Question 15

What if I want to leave and use a different developer or host later?

Accepted Answer

Completely up to you. We hand over everything you need and you're free to move it wherever you'd like — nothing about how we build locks you in.

Question 16

Does Phase 4 write the website copy, or do I need to provide it?

Accepted Answer

Copywriting for every page is included in the Reputation package. On Foundation and Reach, you provide your own content and we can help along the way as needed.

Question 17

Is hosting included in the price, or billed separately?

Accepted Answer

Website builds are always a flat, one-time fee. Hosting is always billed as a separate ongoing monthly charge.

Question 18

Do you redesign existing websites, or only build new ones?

Accepted Answer

We do redesigns — though in practice they often end up becoming full new builds once we're in the details.

Question 19

What technology do you build with?

Accepted Answer

Modern, fast, professionally-maintained technology — not a drag-and-drop template builder. That means better performance, better SEO, and a site that's built to last, not assembled from a generic template.

Question 20

What's included in a care plan?

Accepted Answer

Every tier includes hosting, deployment, SSL, uptime monitoring, backups, security patches, and a monthly SEO/AEO/GEO audit. Growth and Authority add active work on top — Growth implements what the audit finds, Authority adds graded, tracked AI search visibility.

Question 21

What is AI search optimization (AEO/GEO)?

Accepted Answer

It's structuring your site so AI answer engines — ChatGPT, Google AI Overviews, Perplexity — can find, quote, and recommend your business, not just traditional Google search. Authority is the care plan tier built specifically around this.

Question 22

How is Authority different from Growth?

Accepted Answer

Growth implements what the monthly audit finds. Authority adds a graded, tracked AI search visibility score, llms.txt and extractable answer content, entity consistency between your Google profile and your site, and a monthly report naming which AI assistants actually recommend you.

Question 23

Do I have to sign a 12-month care plan, or can I go month-to-month?

Accepted Answer

Either. The 12-month term gets you the lower rate, with an early-termination fee if you cancel before it's up. Month-to-month costs more per month but you can cancel anytime with no fee.

Question 24

Can I change care plan tiers later?

Accepted Answer

Yes — you can move up anytime. Moving down requires 30 days' notice.

Question 25

Do you manage my Google Business Profile for me?

Accepted Answer

Yes, on Growth and Authority. It's also available as a standalone $200 service if you're not on a care plan.

Question 26

Can you fix a site that's already been penalized by Google?

Accepted Answer

That's not something we currently take on — our focus is building and growing your search presence the right way from the start, not diagnosing penalty recovery.

Question 27

Do care plans include social media management?

Accepted Answer

No — social media management is a separate add-on, scoped to your channels and goals, available alongside any care plan.

Question 28

What's included in a technical site audit?

Accepted Answer

A full scored review across SEO, GEO (generative engine optimization), AEO (answer engine optimization), Core Web Vitals and performance, accessibility, and trust signals — delivered as a clear report with prioritized fixes, not a raw tool dump.

Question 29

How long does a technical site audit take?

Accepted Answer

Typically 2-3 business days from when we get access to your site.

Question 30

How is a technical audit different from your ongoing care plan?

Accepted Answer

The audit is a one-time, $250 snapshot — what's wrong and what to fix first, credited fully toward a build if you sign within 60 days. A care plan is what implements fixes and keeps working month over month.

Question 31

Do you fix the issues you find, or just report them?

Accepted Answer

The audit itself is diagnosis — a clear, prioritized list of what to fix and why it matters. If you want us to implement the fixes too, we scope that as a follow-on project or roll it into a Growth or Authority care plan.

Question 32

What's included in Google Business Profile setup?

Accepted Answer

Full setup and verification, complete profile optimization — categories, services, photos — and NAP consistency with your website.

Question 33

Can I get Google Business Profile setup without a full website build?

Accepted Answer

Yes — it's a standalone $200 service, or included free inside a Growth care plan.

Question 34

What does social media management include?

Accepted Answer

Content creation and publishing for your business's social channels, scoped to what you actually need — not a fixed package.

Question 35

What do you need from me to get started?

Accepted Answer

It starts with a discovery call where we put together a proposal. Once that's accepted, we do an in-depth dive into your specific scope and get access to whatever platforms are needed, depending on what the project involves.

Question 36

Do you work with businesses that already have a website or sales process in place?

Accepted Answer

Yes — plenty of our work is improving or rebuilding what's already there, not just starting from scratch.

Question 37

How do you communicate during a project?

Accepted Answer

Whatever works best for you — email, calls, or text. We stay flexible to how you prefer to communicate.

Question 38

Do you only work with service businesses, or product/retail too?

Accepted Answer

We primarily work with service-style businesses, but we're open to a conversation if that's not exactly you — reach out and let's talk about your specific situation.

Question 39

Can I combine multiple services — like a website and SEO — into one engagement?

Accepted Answer

Yes — most clients combine a website build with a care plan, and add Google Business Profile setup or social media management on top. One partner for your whole online presence instead of juggling vendors.

Question 40

What Ohio cities does Phase 4 serve?

Accepted Answer

Columbus, Dublin, Powell, Hilliard, Westerville, Upper Arlington, Worthington, Delaware, Lewis Center, New Albany, Grove City, Reynoldsburg, Canal Winchester, Pickerington, Plain City — and clients nationwide.

Question 41

Do you work with businesses outside your listed industries?

Accepted Answer

Yes — we're industry agnostic. The industries we mention are where we've done recent work, not a limit on who we'll work with.

Question 42

How fast do you typically respond to inquiries?

Accepted Answer

Within 8 hours, typically.

Question 43

How involved do I need to be during the project?

Accepted Answer

Not very hands-on — we check in along the way (usually 1–2 calls for a website project, more regular contact for ongoing work) rather than needing you available constantly.

Question 44

Do I need to meet in person, or is everything remote?

Accepted Answer

Everything can be done remotely — calls and digital collaboration. If you're local to Central Ohio, in-person is also an option if you'd prefer it.

Question 45

What does Phase 4 actually do?

Accepted Answer

We build custom, SEO-first websites for Central Ohio service businesses, then keep them working with a care plan — hosting, security, and growth work, including AI search visibility most competitors don't even offer.

Question 46

Do you work with startups and small businesses?

Accepted Answer

Yes — most of our work is with small, established service businesses that need a real website and someone actively keeping it working, not a slide deck.

Question 47

Is Phase 4 Consulting a one-person company?

Accepted Answer

Yes — Phase 4 is founder-led. When you work with us, you work directly with Seth, not a rotating team.

Question 48

Can I see examples of past work?

Accepted Answer

Yes — check out our case studies, or ask on a call and we're happy to share what else is in progress.

Question 49

What's the best way to reach Phase 4 outside of booking a call?

Accepted Answer

Email or phone both work — Seth@phase4consulting.com or (614) 696-0327 — or use the contact form on this site.

Question 50

Does Phase 4 use AI to build websites, or is everything hand-built?

Accepted Answer

We use modern development tools, including AI-assisted ones, to build faster and more efficiently — but every site is planned, reviewed, and delivered by a real person who understands your business, not an automated pipeline.

Question 51

What does "Faith. Strategy. Systems. Growth." mean?

Accepted Answer

It's our guiding philosophy: faith grounds how we operate, strategy sets the direction, systems make it repeatable, and growth is the result — rooted in Proverbs 16:3.

Question 52

How long has Phase 4 Consulting been in business?

Accepted Answer

Phase 4 Consulting was founded in 2026. What we lack in years, we make up for in direct, hands-on attention — you work with the founder on every project, not a junior account manager learning on someone else's dime.

Question 53

Why is the company called "Phase 4"?

Accepted Answer

"Phase 4" is the stage most people associate with completion — actually finishing, not just starting. It's personal too: Seth's first custom bow was a Mathews Phase 4, and the name stuck because it meant something real to him.

Question 54

Does being a faith-based business mean you only work with Christian-owned businesses?

Accepted Answer

No — everyone is welcome. Faith shapes how we operate and the values we bring to the work, but we partner with any business, regardless of background or beliefs.

Question 55

Can I speak with a past client as a reference?

Accepted Answer

Yes — for serious prospects, we're happy to connect you with a past client.

Answers to your questions about working with Phase 4.

Pricing & Getting Started

Website Design & Development

Care Plans

Quick-Start Services

Working With Phase 4

About Phase 4